Mechanized Housekeeping
- Subject Matter Experts- Domain Knowledge experts who assist in devising appropriate IFM solution
- Trained Manpower – experienced, skilled team of professionals as per
- Eco friendly Material
- World Class Machines
- Technology Support
OUR APPROACH TO EXCELLENCE
Every customer is unique and different, We, Billions Services understand that the need of every customer demands a system that is adaptable to their environment, the task that Billions Services is willing to accept. Billions Services offers a wide range of outsourced services thereby carving a one-stop-shop for all your IFM Services. Regardless of the segment you operate, Billions Services has the appropriate processes to manage and optimize needs particular to your premises, resulting in effective and efficient operations while saving costs and delivering long term benefits.
Our processes ensure efficiency, high quality standards, employee satisfaction and continuous improvement initiatives which guarantees that we ensure that environmental protection in all that we do, reduce waste, empower workers, optimize costs through a technological approach and always do it right the first time.
We at Billions services believe in setting high benchmarks, quantitative standard for effectively measuring productivity using a set of performance measurements designed to report on the most critical elements of our operations at our customer premises. Our productive measure include but not limited to the following :
Preventive maintenance
Uptime / reliability
Quality control
Employee Productivity
Customer Satisfaction
Environmental, health & Safety
Soft Services
- Our dedicated, experienced, and skilled team of professionals
- Robust SOP’s
- Domain knowledge and expertise in devising IFM solutions
- State-of-the-Art Maintenance Management System
- Mechanized Housekeeping / Office Support staff / Pantry Services / Horticulture / Helpdesk / Concierge services
Operations and Maintenance
We understand the importance of up-time in the production environment. This is where our competent team of technically trained professionals, with the objective of optimum utilization, support our clients to ensure uninterrupted operations at the manufacturing units.
Our preventive maintenance activities help our customers to reduce breakdown so they can achieve their peak level performance. Tracking their consumption of spares, analysis of the same and procurement is also our forte.
We commit to cost optimization, by setting ‘Service Level Agreements’ on parameters like equipment uptime, energy expenses, and so on. As a result, we assess the quality of our services while providing an uninterrupted environment to our Clients.
Guesthouse Management
Horticulture Landscape Service
Landscape gardening is an aesthetic branch of Horticulture which deals with planting of ornamental plants in such a way that it creates a picturesque effect. Keeping your external premises green and attractive throughout the year could be challenging and it necessitates a significant amount of time and gardening skills. The concept of landscape and horticulture by way of using different kind of garden features must conform to the place and the purpose for which it is built.
Our experienced horticulturist can keep your property looking wonderful throughout the year. Care must be taken to define the relationship between various colours of the plants, flowers, building or other objects present at the site. We offer a diverse range of horticulture services all in one location, beginning with planning and designing your landscape and thereon populate it to beautify your premises.
Pest Control
Our pest control professionals are responsible for assessing and carrying out treatments at your premises and continuously ensure that the pest control treatments meted out are effective in eradicating pests. Our professionals are continuously trained and kept well informed with the latest pest control treatments, which enables them to understand pest behaviours and identify their vulnerabilities to proactive recommend treatment to minimize the risk of pest infestation.
Services offered are tailor made for each sector as it has its specific requirements, such as GMPs and compliance with auditing. Examples of specific needs Stored product insects are
most costly for businesses handling food and bed bugs are a common recurring problem for the Hotel Sector.
Digital Technology Implements
END-TO-END SOLUTIONS
Our customer facing digital solutions provides our customers accurate & on-time reports which helps in building transparency and trust
CSAT– We record our customer feedback on an application and get valuable information on choices. This information is valuable to plan for next steps in operations.
OYC (Own Your Customer)– The customer is king for us and for that end we try to keep all our high-end clients as our main focus. For that end objective we use an application which provides excellent information on the clients which is useful in managing expectations.
Asset Tracking– Whether it is tracking assets or sales or auditing the sectors, we have it all covered through our digitized services.
Workflow– We manage workflow and help build efficiency through our automated operations while managing all the admin work through a simple application.
NEFT– At all times our aim is to simplify the process and that’s where our payment gateway solutions work wonders for our customers.